Coronavirus/COVID-19 Testing

The health and safety of all of our patients and families is important to us.

This handout will tell you about where to go, what to expect, and how you can partner with us during this process.

Where do I go for testing?

A member of your care team will call you to schedule an appointment for testing. During that phone call, you will be told where to go for the test.

What can I expect when I arrive at the testing site?

When you arrive, a team of nurses will greet you. They will be wearing masks, gloves, goggles, and gowns.

This test uses a swab, like a long Q–tip, that the nurse will place in your child’s nose. It will irritate your child’s nose and will not feel comfortable. There may be some blood on the swab after the test is done, this is normal. This swab may cause your child to sneeze, cough, and cry.

How can I help if my child is being tested?

To help the nurse get a good sample, you will be asked to hold your child’s arms, legs, and/or head still during the test. If your child is in a car seat, please install the car seat next to the window. You will need to get into the back seat next to the child to help hold them, or they may sit on your lap in the front seat if they are little. Your nurse will work with you to figure out the best spot for your child during the test.

When will I receive results?

You will receive a call from your care team only if your results are positive. If you do not get a phone call, please go to your next scheduled appointment or scheduled procedure. You can view your results on My Chart within 3-4 days.

What if other family members are worried and would like to get tested?

If other family members are worried and would like to be tested for coronavirus/COVID-19, they should contact their primary care providers. Our site only provides tests for patients who are have been:

  • seen by one of our doctors


  • have a test ordered.

What should I do before my procedure?

Before your procedure, please take steps to stay safe and healthy. Your care provider can teach you more about how to stay healthy and prepare for your procedure.

Author: Command Center

Health Literacy Reviewed by: The Office of Patient and Family Education and Health Literacy